CRM

CRM Related Things

Teamwork

Teamwork is the ability to work effectively as a crew. Good co-operation will allow better crew co-ordination. Explanation:  In a multi crew environment co-operation is essential. As discussed in Leadership and Managerial skills, Leadership is earned and it is earned using teamwork skills. A good leader will have to use teamwork skills effectively. It is …

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Leadership

A leader is a person whose ideas and actions influence the thoughts and the behaviours of others. Through the use of example and persuasion, and an understanding of the goals and desires of the group, the leader becomes a means of change and influence. Effective leadership and managerial skills help to achieve joint task completion …

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Workload Management

Workload Management involves the proper allocation and distribution of tasks to individuals, avoidance of work overloads in self and in others and the use of resources to reduce stress and increase performance.   Explanation  Workload refers to the demands imposed on a user by the task, and the capacity of the user to meet those …

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Decision Making

Decision making is the generation of an alternative course of action based on available information, knowledge, prior experience, expectation, context, goals, etc. and selecting one preferred option. It is also described as thinking, problem solving and judgement. Explanation  There are two parts to decision making; the rational element and the behavioural element. When examining the …

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Situational Awareness

Situational Awareness relates to one’s ability to accurately perceive what’s inside the cockpit and outside of the aircraft. It is also one’s ability to comprehend the meaning of different elements in the environment and the projection of their status in the near future.   Explanation:  It further extends to the planning of several solutions for …

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Communication

Definition  Communication is defined in the Penguin Dictionary of Psychology as: “The transmission of something from one location to another. The ‘thing’ that is transmitted may be a message, a signal, a meaning, etc. In order to have communication both the transmitter and the receiver must share a common code, so that the meaning or …

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CRM Toolbox

In our endeavour to keep improving the material and tools available for Crews and Trainers, we put together many comprehensive and concise teachings of the Human Factor CRM Toolbox, used in CRM training and in its evaluation. The present guide will provide definitions for the Toolbox skills using mainly ICAO terminology. It will also give …

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CRM Introduction

The following guide on Crew Resource Management (CRM) is a very unique part of this website. The CRM resources available on CanPRC are intended for the CP/ATP who fly or are expected to fly two crew in the future. The guide will help give a better understanding to the human interaction between two pilots sharing …

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